About Kia Maia Care Supports.
A family-run NDIS provider based in Port Augusta. Founded by Naadia. Small team, local reach.
We support a small number of participants well — rather than a lot of people thinly. The kind of NDIS support we’d want for our own family.
“Mā te whakatau ngākau, ka ora ai te tangata”, care that comes from the heart sustains a person.
Real care, not a checklist.
Three things shape how we work:
Family is part of it. No participant exists separately from the people around them. Their plan reflects that.
Support is done with, not to. The participant has a say. Plans get reviewed. We change things when they’re not working.
We’re here for the long stretch. Support gets better over time as we get to know each other.
Eight things we take seriously.
Plain English
Plans, notes, updates — written so anyone can follow them.
Same worker, where possible
Consistency matters more than convenience.
Family kept informed
You hear from us. No chasing required.
Cultural respect
Identity and background shape how someone is supported.
On time
Agreed start, agreed roster, kept to.
The participant has a say
Plans are written together. Changes get talked through.
Quick to reply
One business day. We hold to it.
Honest reviews
If something isn’t working, we say so and change it.
Māori values shape how we show up.
We hold these gently, not as decoration, but as guiding principles in our practice.
Manaakitanga
Care, generosity, and respect for the mana of every person we support.
Whanaungatanga
Building meaningful relationships, between staff, participants, and whānau.
Rangatiratanga
Self-determination, participants leading their own lives.
Kotahitanga
Working as one, staff, family, coordinators, community.
Want to have a chat?
Whether it’s a question or a referral, we reply within one business day.