Person-centred care
Every decision starts with the participant, their goals and preferences come first.
About Kia Maia Care Supports.
Our Mission
Our mission is to provide holistic support that empowers participants to live fulfilling and independent lives.
We provide person-centred care. Every decision starts with the participant, their goals, preferences, and individual needs always come first.
We’re committed to building long-term relationships, supporting the people we work with for the long stretch, not just for short-term services.
How we think about the work
Real care, not a checklist.
We’re a person-centred NDIS provider, and participants always come first. We provide compassionate, high-quality, holistic support focused on independence, dignity, and quality of life, walking alongside each participant throughout their journey.
Three things shape how we work:
Family is part of it. No participant exists separately from the people around them. Their plan reflects that.
Support is done with, not to. The participant has a say. Plans get reviewed. We change things when they’re not working.
We’re here for the long stretch. Support gets better over time as we get to know each other.
Our values
The values that guide our work.
Respect
We honour each person’s dignity, choices, culture, and identity.
Compassion
Warm, genuine care from people who take the time to understand.
Reliability
Agreed times, consistent workers, and follow-through you can count on.
Independence
Support that builds skills and confidence toward a more independent life.
Empowerment
Participants have a say. We support choice and control, not dependence.
Long-term support
We’re here for the long stretch, not just short-term services.
Professionalism
Qualified staff, clear records, and support delivered to a high standard.
Cultural grounding
Māori values shape how we show up.
We hold these gently, not as decoration, but as guiding principles in our practice.
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Manaakitanga
Care, generosity, and respect for the mana of every person we support.
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Whanaungatanga
Building meaningful relationships, between staff, participants, and family.
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Rangatiratanga
Self-determination, participants leading their own lives.
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Kotahitanga
Working as one, staff, family, coordinators, community.
Want to have a chat?
Whether it’s a question or a referral, we’ll be in touch soon.