For Support Coordinators.
A small NDIS provider in Port Augusta. We respond to referrals within one business day and keep you in the loop after that.
What coordinators can expect.
Clear referral pathway
Submit, review, response, without the chase.
Structured service planning
Goal-aligned, plan-aware, document-ready.
Reliable communication
Updates that arrive when they’re meant to.
Person-centred supports
Practice that lives up to the language.
Quality-focused delivery
Care backed by structured systems.
Flexible support options
Service mix shaped around real participant goals.
Five steps. No hidden ones.
Predictable, plain, and respectful of your time.
Step 1. Submit referral
Share what you have. We take care of the rest from there.
Step 2. We review needs
An honest read of fit, capacity, and timing.
Step 3. We contact you
Direct response, yes, no, or what we’d need to make it work.
Step 4. We plan next steps
Meet, plan, agree on the start.
Step 5. Support begins clearly
A start that feels structured for everyone involved.
Operational detail, in plain language.
Response time
Acknowledgement within one business day.
Documentation
Service agreements, plans, notes, kept current.
Reporting
Progress updates aligned to plan goals.
Communication
One clear point of contact per participant.
Risk management
Plans reviewed when needs shift.
Reviews
Honest conversations, not box-ticking.
Got a participant in mind?
Send a referral, or call 0488 938 103 to talk it through first. We’ll be honest if we’re not the right fit.